You’ve Got a Lot of Living to Do

Testimonials / Why Bay Bluffs?

 

“The family of Evangeline O. Peters would like to publicly express their gratitude for the exceptional care that Evangeline received at the Bay Bluffs Nursing Home facility in Harbor Springs. In the two and a half years that Evangeline was a resident in your facility, she was the recipient of personalized and professional care. It was beyond dutiful, it was loving. This letter will not mention each of you by name, but consider yourselves thanked in every department and role. It was easy for Bay Bluffs to become “home and family”. We will miss the caregivers that we were privileged to have as friends. Thank you to all. Sincerely, The Family of Evangeline O. Peters” – Letter to the Editor, Petoskey News Review

“Thank you again for all your professional and loving care and support you gave my mom. Her family will always be so appreciative of her stay and care she received…My mom has a new interest in living out the best rest of her days and you all helped get her there.”

“How very fortunate we are to have Bay Bluffs Care Facility in our county. My recent stay there for some rehab was a pleasant experience. I would like to thank all the wonderful people for my care so lovingly given. I’m doing well because of it…Again, thank you for my excellent care.” –Letter to the Editor, The Harbor Light

“They give excellent care. The staff is great and hardworking.” - Comment from a Family Satisfaction Survey

“They are very loving and kind. They are patient. They just go all out…They are always loving and kind despite how difficult the situation may be” - Comment from a Family Satisfaction Survey

“Every time I have an issue or a question, it gets resolved immediately. I cannot say enough good things about the staff. When I ask for something to be changed, they get it done. They take care of everything and are on the ball.” - Comment from a Family Satisfaction Survey

“(Mom) is completely happy there. She really likes the care and the people. I talk to her and ask her how does she like this place and she says that they are good to her. That means a lot to me., What more can you ask for, when her mind isn’t always working right but she is happy? If she is happy, I am happy.” - Comment from a Family Satisfaction Survey

“I was thinking about putting in my reservation for down the road. They are totally hands-on and very caring. They are totally hands-on and very caring. They are there for her. Each different section, like activities, they do what they can to get her to go down there…they don’t go by her wheelchair where they don’t pat her on the shoulder or tell her that her hair looks good. She feels comfortable and loved.” - Comment from a Family Satisfaction Survey

“It exceeds the other nursing homes I’ve seen by far.” - Comment from a Family Satisfaction Survey

“Everyone is very genuinely wonderful over there. They are nice to everyone. I notice how much that they really care for their patients…They enjoy taking care of people”. - Comment from a Family Satisfaction Survey