Is transportation available?

Yes. Bay Bluffs has transportation available for appointments outside of the facility.

Can I bring medications from home?
No. All of your medications needed will be provided by Bay Bluffs.
Can I bring furniture or personal items from home?
Yes. Furniture and personal items are allowed, as long as items fit in the room without causing mobility or care difficulties.
Can my pet visit?
Yes! We love it when well behaved pets come to visit! Please be sure to bring your pet’s vaccination records when they come to visit.
Are salon services offered?
Yes! Bay Bluffs has a salon staffed with a beautician two days per week. Please see the receptionists to make an appointment for your loved one!
How can I get involved as a volunteer?
Please contact the Bay Bluffs activities director at 231-526-2161.
How do I schedule a tour?
Please call 231-526-4408 to speak to our Admissions Coordinator or via email at
What are visiting hours?
Bay Bluffs is a 24/7 facility and does not have set visiting hours. To join residents for a meal, please see the receptionist to purchase a meal ticket.
What is needed for admissions?

Please bring:

  • DPOA, Guardianship or other legal paperwork.
  • Medicare, Medicaid, Insurance and Prescription cards.
  • Admission paperwork MUST be signed prior to or on the day of admission. The responsible party must be in attendance, or have made prior arrangements with the Admission Coordinator.
  • Four sets of clothes, three sets of sleepwear, six sets of undergarments, seasonally appropriate outerwear, comfortable clothes for exercise including footwear, and any personal toiletry items that you or your loved one prefer.
How to know it's time to consider long-term care?
Deciding that your loved one is no longer safe living independently is a difficult thing to do. Give us a call at 231-526-2161, and we can help walk you through the process, schedule a tour and share information about Bay Bluffs. You will also find Frequently Asked Questions and Helpful Links in the Resources section of this website.

Michigan Association of Counties
935 North Washington Avenue
Lansing, MI 48906

Michigan County Medical Care Facilities Council (MCMCFC)
Renee Beniak, Executive Director
935 North Washington Avenue
Lansing, MI 48906-5156
Telephone 517-371-5303
Fax 517-371-5310

Michigan County Social Services Association
935 North Washington Avenue
Lansing, MI 48906-5156

Michigan Department of Community Health
Bureau of Health Systems / Complaint Investigation Unit

Michigan Office of Services to the Aging
Sarah Slocum
Long-term Care Ombudsman

Michigan’s Quality Improvement Organization
22670 Haggerty Road, Suite 100
Farmington Hills, MI  48335-2611
Corporate Phone 248-465-7300
Corporate Fax 248-465-7428

Medicare Issues

Five-Star Quality Rating – The Five-Star Quality Rating was created to help consumers, their families, and caregivers compare nursing homes more easily and help identify areas about which you may want to ask questions.  This rating system is based on continued efforts as a result of the Omnibus Reconciliation Act of 1987 (OBRA ’87), a nursing home reform law, and more recent quality improvement campaigns such as the Advancing Excellence in America’s Nursing Homes, a coalition of consumers, health care providers, and nursing home professionals.

Nursing home ratings are taken from the following three sources of data:

  • Health Inspections
  • Staffing
  • Quality Measures

Bay Bluffs boasts a combined overall FIVE-STAR QUALITY RATING. Individual star ratings for each of the three sources are available in case some areas are more important to residents and families/caregivers than others.

Medicare Provider Hotline
8am – 4pm

Medicare Information Line for Consumers (Appeals)
Daily, 8am – 4pm